HostPapa is a privately owned Canadian company established in 2006 to provide web hosting services to individuals, small businesses, and large companies. While HostPapa has expanded considerably since its founding, its primary goal is still to “provide every customer with a fully featured hosting package, backed by top customer service and powered by renewable green energy.” They have a reputation for top-notch customer support and low-cost hosting options.
HostPapa Data Centers Locations
- Toronto, Ontario, Canada
- New York City, New York, USA
- California, USA (US-West)
- Amsterdam, Netherlands (Europe)
Services Offered by HostPapa and Prices
- Shared Web Hosting: starting at $3.95 per month
- WordPress Hosting: starting at $3.95 per month
- VPS Hosting: starting at $19.99 per month
- Reseller Hosting: starting at $29.99 per month
- Do-It-For-Me Websites: starting at $99 per month
- Business Email Solutions quoted individually.
HostPapa Money-back refund guarantee: 30 days
If you are considering HostPapa for your hosting, you should take a look through our selection of valid HostPapa coupon codes to save money on your web hosting plan:
- HostPapa up to 74% discount code = FREEDOMAIN
HostPapa Overview – Is HostPapa a Good Web Host?
HostPapa seems most suited for small businesses, non-profits, and individuals looking for affordable web hosting with some bells and whistles. Its VPS options are suitable for larger companies, but a lack of enterprise solutions doesn’t make this company good for larger organizations. You might also consider HostPapa if you are looking for a homegrown Canadian company and one that emphasizes green energy. They are very competitive in their pricing and have a good reputation for customer service.
HostPapa Reviews – What Do Customers Say About HostPapa?
Customer reviews about HostPapa seem to be a mixed bag across the internet. The company gets mainly positive reviews with customers talking most frequently about long-term reliability. One customer after another speaks about being with them for years and rarely experiencing problems with up time, speed, etc.
Many of the reviews also give HostPapa accolades for customer service. Customers talk about 24/7 access to live, online chat staffed by help desk personnel who are knowledgeable and friendly. Among those customers who have left negative reviews regarding customer service, a common theme is a lack of responsiveness.
Among the chief complaints about HostPapa is their auto renew policy. All web hosting plans automatically renew on their anniversary date unless the customer intervenes ahead of time to cancel. Domain name registration automatically renews as well, but customers have the opportunity to turn off automatic renewal through the dashboard.
In either case, HostPapa says their system automatically generates invoices 15 days prior to their due date to give customers opportunities to cancel or make changes. The company responded to several negative reviews by pointing that out and offering to work with customers to resolve problems.
Overall, HostPapa gets very positive reviews from most customers. Where problems do exist, there seems to be a similar theme: problems arise when customers are switched to HostPapa after their previous providers have been acquired and merged with HostPapa.
HostPapa vs GreenGeeks
Overall ratings by professional reviewers have HostPapa and GreenGeeks running about neck and neck. HostPapa has the edge in terms of overall pricing despite the fact that GreenGeeks’ least expensive plan beats HostPapa’s by about 25%.
HostPapa also loses in the resource category. Its lower-priced plans come with storage limits – from 100GB to unlimited – while GreenGeeks offers unlimited storage and bandwidth on all its plans. Both companies offer one free year of domain name service and a 30-day money-back guarantee.
HostPapa does not offer dedicated hosting; GreenGeeks does. The one area in which HostPapa does beat GreenGeeks is VPS hosting. They offer considerably more storage space along with a free wholesale domain reseller account and unlimited domains, websites, and email hosting. They claim their provisioning is instant while GreenGeeks promises provision in 60 seconds or less.
HostPapa vs WHC.ca
WHC does a lot better against HostPapa in most categories. They lag in pricing, support, features, and user-friendliness. Both offer starter plans at very reasonable prices along with domain name registration. WHC’s strength in this regard is the unlimited storage space and bandwidth. HostPapa’s starter package offers unlimited bandwidth, but storage is limited at 100 GB.
Both companies feature the cPanel administrative panel and easy installation of user scripts and apps. Both offer WordPress hosting, reseller hosting, and VPS products. WHC has the advantage of dedicated hosting services as well.
In terms of VPS hosting, HostPapa has a slight edge here in our opinion. Their well-priced plans are Linux based with plenty of storage space and a minimum of four CPUs and 1.5 GB of RAM. Processing power and memory go up with each plan.
HostPapa shines in the customer service category, if for no other reason than the number of options they offer. Where WHC offers live chat, phone support and email support, HostPapa also throws in an extensive library of video guides customers can access on their own.
HostPapa vs Rebel.com
Rebel.com is not as well-known as HostPapa. However, they compete very well in terms of pricing and resources. Like so many others, Rebel offers unlimited bandwidth and storage even on their most basic shared hosting packages. HostPapa limits storage space to some degree.
Both providers offer free site migration to new customers. With HostPapa, you also get free one-on-one training, free Cloudflare CDN, free Let’s Encrypt SSL, and more.
Rebel offers some of the same freebies along with the opportunity to choose your server location. This could be important to customers who want to be as close to their respective data centers as possible. However, HostPapa has data centers and servers many different countries. Being able to choose your location may be a non-issue with them.
HostPapa Review Conclusion – Should You Use HostPapa?
If you are looking exclusively at professional reviews, HostPapa is fairly even with GreenGeeks and Rebel.com. They are not rated as highly as WHC more often than not. Professional ratings aside, HostPapa does get its fair share of criticisms from unhappy customers.
With many data centers in many countries, it is hard to ignore HostPapa. They are definitely worth looking at for web hosting in Canada thanks to their commitment to green energy. Their headquarters are in Ontario, by the way.
HostPapa seems best suited to individuals and smaller organizations that do not want to spend a fortune on web hosting. For basic service and reliable hosting, HostPapa is worth a look. If you need anything more, they might not be everything you expect. It is best to look elsewhere if you need enterprise-level hosting or dedicated servers.