Rebel has been providing web hosting services to customers since 2006. They are headquartered in Ottawa and offer service in more than 180 countries. Among the things that makes Rebel different is the fact that half of its leadership team is comprised of women. The company also takes its commitment to local communities seriously, constantly getting involved in community initiatives, including technology education and promoting entrepreneurship.
Rebel Data Center Locations
Rebel servers are located inside 12 Amazon data centres in:
- The US
- The UK
Services Offered by Rebel and Prices
- Web Hosting: starting at $2.40 per month
- Clustered Hosting: starting at $1.50 per month
- Managed WordPress Hosting: starting at $3.90 per month
- VPS Hosting: starting at $8.10 per month.
Rebel money-back refund guarantee: 30 days
If you are considering Rebel for your hosting, you should take a look through our selection of valid Rebel coupon codes to save money on your web hosting plan:
- Rebel up to 70% discount code = 70HOST2020
Rebel Overview – Is Rebel a Good Web Host?
The strong point of Rebel is simplicity. They say as much on their website. They believe getting online and maintaining a solid online presence should be simple. As such, all their plans are straightforward and simple as well. There are very few complications with what they have on offer. On the other hand, these may not offer you enough. The total number of plans on their menu is somewhat limited. They do score well for reliability and customer service, so those are two pluses in their favour.
Rebel Reviews – What Do Customers Say About Rebel?
Customer reviews are split about 50-50 for Rebel. Overall, the company seems to do very well in terms of its reliability and customer service. However, many reviewers did speak of support issues – particularly where domain registration is concerned.
One reviewer wrote how he spent some 19 days just trying to get a domain name registered with Whois security. He was unsuccessful and left a not-too-glowing review as a result. To their credit, Rebel responded with a sincere apology and fully refunded the customer’s money.
The common denominator among concerned customers is that you never know what you are going to get with tech support. Some of their personnel are top-notch. They are very knowledgeable, friendly, and able to resolve problems quickly. Others do not seem to be as good. Furthermore, access to top-tier support personnel is apparently limited. Customers report having to push for top-tier support.
Overall, most customers who have left reviews online have left positive reviews. Most are 4 or 5-star reviews with a few minor complaints. The other side of that coin are the negative reviews. It appears that customers unhappy with Rebel are VERY unhappy. Rebel seems to be a company you either love or hate. There doesn’t seem to be any in between.
Rebel vs HostPapa
Rebel is fairly well known in Canada. However, it doesn’t have the international name recognition that HostPapa enjoys. Their presence in more than 180 countries proves they can compete despite the fact that their overall ratings tend to be lower than HostPapa’s.
Their advantage over HostPapa lies in their starter packages. For both clustered and shared hosting, Rebel offers unlimited plans at a lower price. This gives them the edge over HostPapa’s higher-priced packages with limited disk storage. Both companies offer unlimited bandwidth on starter packages.
Whether you go with Rebel or HostPapa, you will get free site migration. SSL is free with HostPapa. Rebel also won’t give you the same free one-on-one training HostPapa offers new customers. What you will get from Rebel is the opportunity to choose your server location from among their 12 options.
Rebel vs WHC.ca
Rebel beats WHC in terms of its pricing for starter plans. Their basic and shared plan is about half the cost of WHC’s, though both companies offer unlimited bandwidth and storage. Free site migration is also included with both companies.
Email is another area where there is a stark difference between the two. WHC gives customers unlimited email addresses whereas Rebel’s best priced plan limits customers to just 20. Move up to the next level and you get 100 email addresses with Rebel. To its credit, Rebel does not limit outgoing messages where WHC does.
Finally, Rebel wins again when it comes to pricing for VPS plans. Their $8.10 per month fee is virtually unheard of in the VPS arena, so it is definitely worth looking at. WHC’s VPS plans start at $17.49 per month. The higher price does get you more features, though.
Rebel vs GreenGeeks
You see quite a bit of contrast between Rebel and GreenGeeks in terms of the number of plans offered. Again, Rebel prides itself in simplicity. The number of plans they offer is comparably smaller to what you get from GreenGeeks. The two companies are pretty even when it comes to the resources offered by comparable plans.
They both offer unlimited bandwidth and storage – even on their most basic plans – along with free site migration. Administration is a different animal. Rebel offers the Onyx control panel; GreenGeeks offers the tried and true cPanel environment.
One big area of difference is WordPress hosting. Unlike GreenGeeks, Rebel’s WordPress hosting is fully managed. That means you get an environment primed for WordPress along with plenty of help from dedicated personnel who are available to help you manage everything.
Rebel Review Conclusion – Should You Host your Site on Rebel?
It really is difficult to make a conclusive decision about Rebel given the disparity in data. On the one hand, it seems as though the company is ideal for customers who want basic, simple web hosting options without a lot of clutter. Yet with that simplicity comes a lack of options.
Rebel appears to offer standard support options, including live chat and email. And yet, we cannot shake the fact that more than one customer has complained about first level support. It says something that Rebel has answered those complaints with apologies but not denials of poor performance.
The ideal Rebel customer would be one not looking for anything fancy. If you need basic web hosting services for your small business site or blog, take a look at Rebel’s managed WordPress hosting. If you want extremely affordable VPS services, Rebel is also worth a look. Their VPS pricing is hard to beat.
For everything else, you might want to stay away from Rebel. There just isn’t enough information out there to recommend them for dedicated hosting, enterprise-level solutions, and many of the features you would expect from a modern service provider.